Central Illinois

Serving Central Illinois communities

We serve the greater Peoria region and communities throughout Central Illinois, including Peoria, Canton, Pekin, Washington, Creve Coeur, and many more.

Communities we serve

Primary service areas shown in navy. We serve many surrounding communities as well. Call us if your town is not listed.

East Peoria (HQ)
Peoria
Canton
Pekin
Creve Coeur
Washington
Morton
Galesburg
Bloomington
Normal
Lincoln
Chillicothe
Bartonville
Dunlap
Eureka
Metamora
Tremont
Princeville
Roanoke
Lacon
El Paso
Harvard Hills ↗ Oak Run ↗ Peoria IL ↗ Pekin IL ↗ Creve Coeur IL ↗ Canton IL ↗ Washington IL ↗ Morton IL ↗

Not sure if we cover your area? Call (309) 258-2582 and we will let you know.

Water treatment in East Peoria (HQ)

East Peoria is our home base. We are located at 173 Thunderbird Lane and have been serving East Peoria homes, businesses, and farms for over 30 years.

East Peoria is served by the Illinois American Water municipal system, which draws from the Illinois River. Water hardness in the area is typically moderate to high, and chloramine treatment (rather than chlorine) is used for disinfection. A whole-home carbon filter is often recommended alongside softening to address taste and odor from chloramines.

Water treatment options

Hardness

Municipal water in East Peoria typically tests at moderate to high hardness levels. Softening extends appliance life and reduces soap usage.

Chloramines

Illinois American Water uses chloramines for disinfection. These require a carbon filter for removal, as standard pitcher filters are not effective against them.

Municipal water

Peoria is served by Illinois American Water. Water quality varies by neighborhood and season. Testing is the only way to know exactly what is in your water.

Older homes and lead

Peoria has significant pre-1986 housing stock. Homes built before lead solder was banned may have elevated lead at the tap. An RO system at the drinking tap is the most effective solution. Illinois American Water's lead page has more on their testing and service line programs.

Water treatment in Peoria

Peoria customers are just across the river. We serve Peoria homes, apartments, and businesses with the same testing-first approach we use everywhere else.

Peoria's water comes from the Illinois American Water system. Common concerns include hardness, chloramine taste and odor, and lead in older plumbing. Call us to discuss what testing makes sense for your situation.

See the full Peoria water quality guide →

Water treatment in Canton

Canton sits in Fulton County, about 25 miles southwest of our base. Canton municipal water has some of the highest ammonia and chloramine levels we encounter, making proper filtration especially important for residents.

Canton is served by a municipal water system with some of the highest ammonia and chloramine levels we see in our service area. This makes carbon filtration especially important for Canton customers. An RO system is also a strong recommendation for drinking water given the contaminant profile. We also serve Canton-area well water customers.

  • Carbon filtration for high ammonia and chloramine levels in municipal water
  • RO systems for clean drinking water given Canton's contaminant profile
  • Well water testing and hydrogen peroxide treatment for iron, sulfur, and disinfection
  • Agricultural water treatment for livestock and irrigation
See the full Canton water quality guide →

High ammonia and chloramines

Canton municipal water consistently tests among the highest in our service area for ammonia and chloramine levels. Carbon filtration is a priority for Canton households, and an RO system is strongly recommended for drinking water.

Agricultural needs

Fulton County farms need reliable water quality for livestock health and equipment longevity. We work with agricultural customers throughout the area.

Extreme hardness in Pekin and Creve Coeur

Both Pekin and Creve Coeur regularly test with water hardness levels exceeding 35 grains per gallon. That is among the hardest municipal water we encounter in our service area and causes significant damage to plumbing, appliances, and fixtures over time.

At 35+ GPG, scale buildup is aggressive. Water heaters lose efficiency quickly, dishwashers spot heavily, and soap usage can nearly double compared to soft water. A properly sized high-efficiency softener is essential, not just beneficial, for these communities.

  • Hardness exceeding 35 GPG requires a larger, properly sized softener
  • Demand-based regeneration prevents wasted salt at high hardness levels
  • RO drinking water system recommended alongside softening
See the full Pekin water quality guide → See the full Creve Coeur water quality guide →

35+ GPG hardness

To put this in context, water above 10.5 GPG is considered very hard. Pekin and Creve Coeur water is more than three times that threshold. Scale accumulates fast and the damage to appliances compounds over years.

Sizing matters here

A softener sized for average hardness will be overwhelmed at 35+ GPG. We size every system based on your actual test results and household water usage.

Lead confirmed in parts of Peoria

Illinois American Water has confirmed the presence of lead in parts of Peoria's distribution system, primarily in older neighborhoods with pre-1986 plumbing. A reverse osmosis system at the drinking tap is the most effective solution for lead removal.

NSF/ANSI 58 certified removal

Our RO systems are certified to reduce Lead under NSF/ANSI 58. This is not a claim, it is a tested, third-party verified standard. We recommend an RO system for any Peoria household in an area with older plumbing.

Lead in Peoria water

Illinois American Water has publicly confirmed lead in parts of Peoria's water system. If your home was built before 1986, your plumbing may contain lead solder or lead service lines that can leach into drinking water.

Testing at the tap is the only way to know for certain. We offer water testing and work with an accredited partner lab for contaminants that require specialist analysis. If lead is a concern, an NSF/ANSI 58 certified RO system is the most reliable and cost-effective solution available.

Illinois American Water's lead information page has details on their lead service line replacement program and testing resources for Peoria customers.

  • Water testing available, including referral to an accredited partner lab for specialist analysis
  • NSF/ANSI 58 certified RO systems for verified lead reduction
  • WQA Gold Seal certified, USA-made membranes in every RO we install
About our RO systems

Water quality notes for other areas

Every community has its own water profile. Here is what we commonly see across the rest of our service area.

Washington and Morton

Both communities sit on the Illinois American Water system. Hardness and chloramine levels are typical for the region. Carbon filtration and softening are the most common recommendations we make here.

Washington water quality guide →    Morton water quality guide →

Bloomington and Normal

Bloomington-Normal water comes from Lake Bloomington and Evergreen Lake. Hardness is moderate. Taste and clarity vary seasonally. Both well and municipal customers call us from this area regularly.

Chillicothe and Lacon

These Illinois River corridor communities often deal with hardness and occasional taste issues tied to seasonal river conditions. Iron is more common in well water north of Peoria.

Dunlap and Bartonville

Dunlap is largely on well water. Iron and hardness are the most common findings. Bartonville municipal customers see similar conditions to Peoria. We serve both regularly.

Eureka, Metamora and Roanoke

These Woodford County communities are predominantly on well water. Iron and hardness are consistent findings. Metamora is also home to the Oak Run subdivision, which has its own dedicated water quality page.

Tremont, Princeville and El Paso

Smaller communities with a mix of municipal and private well water. Water quality varies significantly by location. We test before recommending anything.

Galesburg and Lincoln

Galesburg water has historically had taste and hardness issues. Lincoln customers often call about iron staining. Both areas are within our service range for free water testing.

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Serving your community for 30 years

Free water test, no pressure. We come to you anywhere in our service area.